Have questions? We're here to help. Find answers to our most common questions below.
What is Chic Allure?
Chic Allure is your one-stop shop for quality clothes at great prices. We offer the latest styles for every body type to help you look your best.
How do I place an order?
To place an order, simply browse our catalog, add the items you love to your cart, and proceed to checkout. You will be prompted to enter your shipping details and select a payment method to complete the purchase.
What payment methods do you accept?
We accept Mobile Money (MTN, Vodafone, AirtelTigo) and Credit/Debit Cards (Visa, Mastercard). All transactions are processed securely through our payment partners.
How long does shipping take?
Our standard delivery usually takes 2-5 business days depending on your location within Ghana. Delivery fees and specific times will be calculated at checkout.
Do you offer refunds or exchanges?
Per our policy, we do offer returns or refunds for any products wrongly shipped to your address. You will bear the cost of the return shipment and a refund will be issues only when items returned are intact as we delivered. Customers are encouraged to review their orders before making payment.
How can I contact customer support?
You can reach out to us via WhatsApp, Snapchat, or Email. Our contact details can be found in the footer of our website or on our Contact Us page. We're always happy to help!
Still have questions? Reach out to our support team.
